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CAREERS

U.S. Offices

If you are interested in applying for a position at STR, please email your resume along with the completed online application to jobs@str.com.

Click to Download Online Application 

Click Here for instructions on how to complete the online application form.

If you require further assistance with the online application form, please contact Human Resources

For vacancies in other world regions, please email:

Middle East and Africa – mearecruitment@str.com

Asia Pacific – aprecruitment@str.com

Europe – europerecruitment@str.com

Central and South America – csarecruitment@str.com

We do not accept applications if there are no open positions. STR is an Affirmative Action and Equal Opportunity Employer.


There are no current positions available

    • Account Co-ordinator Japan

      Location: Tokyo, Japan

      Main Purpose of Job

      Ensuring that STR maintains its position as the market leader in global hotel benchmarking, you will be part of the wider account management team which is the backbone of our company’s operations. This role offers a variety of daily tasks, which help us to give our clients an effective and efficient service whilst protecting our data integrity and quality.

      With focus on client services relations, you will be responsible for managing, building and retaining relationships with clients mainly in Japan but occasionally also elsewhere in Asia Pacific. As you will also be in regular contact with clients (both external and internal) strong written and oral communication and interpersonal skills are required in English and Japanese. As our reports are produced to a specific timetable, you will need to be highly organised in your approach to work, with an ability to prioritise tasks and follow through. You will be able to manage a variety of tasks to a high standard, often within tight deadlines.  Download the full job specification here.

    • Business Development Executive - Hotels

      Location: Hendersonville, TN

      Main Purpose of Job

      The Business Development Executive – Hotels is responsible for driving participation and revenue in STR’s hotel programs. They are tasked with raising awareness of our products within an assigned territory, significantly increasing the number of properties participating as data providers, and selling subscription-based services to them. This position will interact with a wide variety of industry executives such as hotel owners, general managers and revenue managers, as well as industry organizations.   Download the full job specification here.

    • Business Development Manager - Central South Asia

      Location: Mumbai, India

      Main Purpose of Job

      Continue to grow STR’s position as a must have source within the accommodation industry of Central South Asia (CSAsia). This entails growing participation, engaging new and existing clients application of additional products. Equally growing the use of STR products for industry partners (non-data providers) who are existing or new clients. This will be achieved through market presence and a strong sales plan, including industry presentations, city presentations, and client engagement with participating and non-participating companies. Download the full job specification here.

    • Business Development Manager - French speaking

      Location: London, United Kingdom

      Main Purpose of Job

      To assist in establishing STR at the forefront of the hotel industry within the France, Belgium, Luxembourg and French speaking African countries. To increase the coverage of the STAR products with new and existing clients. This will be achieved through market presence and a strong sales plan, including industry presentations, city presentations, and high level client meetings with non-participating companies. The role is based in London, United Kingdom. Download the full job specification here.

    • Client Support Specialist

      Location: Hendersonville, TN

      Main Purpose of Job

      The Client Support Specialist is responsible for maintaining positive relationships between clients and STR.  This is achieved by providing ongoing support for STR clients and customers with a focus on client satisfaction and engagement, teamwork, and complete resolutions.  The Client Support Specialist will work cohesively with other team members and departments within the organization to provide clients and internal team members a complete service experience. Download the full job specification here.

    • Communications Associate

      Location: Cleveland, OH

      Main Purpose of Job

      The Communications Associates’s primary function is to work with media outlets to ensure pertinent STR data and news releases are distributed in a timely, concise manner. In addition to external duties, this position is required to fulfill internal communications needs as called upon, as well as participating in other endeavors, such as the Hotel Data Conference in Nashville. Download the full job specification here.

    • Head of Business Development - Europe

      Location: London, United Kingdom

      Main Purpose of Job

      To develop and lead the successful implementation of the geographic business development strategy with responsibility for the achievement of key financial targets and performance measures.To drive the long term growth of the business through the recruitment of new clients into the STAR program across Europe.
      To develop an industry leading team that is recognized by our partners and industry peers for its professionalism, customer centricity and satisfaction / loyalty. To lead, develop and coach all direct reports ensuring that the highest level of professionalism and performance are maintained and that all activity is aligned to the STR key market strategy and is conducted within STR standardized policies and processes. This job is part of the Senior Management team. Download the full job specification here.

    • Research Analyst

      Location: Hendersonville, TN

      Main Purpose of Job

      STR is seeking Research Analysts for our newly-formed Research & Development team. If you are a self-starter, excited by big data, dedicated to innovation and discovering trends influencing major industries, you will thrive in this position. The R&D team is responsible for driving the strategy of STR as we grow the business through product expansion, creation of better solutions for the hospitality industry and new industry verticals. Download the full job specification here.

    • Senior Research Executive

      Location: Edinburgh, Scotland

      Main Purpose of Job

      Responsible for the set up and delivery of market research projects “from pitch to presentation” as well as identifying and pursuing opportunities for the department; including compiling proposals, managing client relations and moving forward other business development activities. The role involves liaising with a team of in-house research analysts and external fieldworkers and other suppliers to ensure overall successful delivery of projects and working closely with colleagues to drive business for the department. Download the full job specification here.

    • Strategy Coordinator

      Location: Hendersonville, TN

      Main Purpose of Job

      STR is seeking a Strategy Coordinator to provide administrative support and continuous improvement action for the ongoing execution of its strategic process, including its three-year strategic roadmap, management framework and success metrics. Download the full job specification here.